Blogs

If you'd like to waste your time; Press 1.

Menu’s for call centres are apparently a modern convenience to help handle our calls better. But better for who? It certainly doesn’t feel like it’s better for me as I find myself randomly stabbing a series of numbers like a lab rat hoping for a biscuit. Today my biscuit’s name is Mandy and although receptive to my problem, I can’t but help to feel I’ve just wasted my time.